What I will learn?

• Demonstrate advanced proficiency in PA duties and responsibilities.
• Apply executive support strategies to enhance productivity and efficiency.
• Assist in strategic planning and decision-making processes effectively.
• Master telephone and teleconferencing skills, including handling complex calls with finesse.
• Manage mail and package services efficiently, including international correspondence.
• Handle travel management tasks competently, including itinerary planning and emergency logistics.
• Coordinate and facilitate meetings and events with high-level stakeholders successfully.
• Implement proactive time management techniques to optimise productivity.
• Utilise advanced record-keeping and data management systems securely and compliantly.
• Craft professional business correspondence and reports with precision and clarity.
• Tailor written communication for different audiences and purposes effectively.
• Design visually stunning presentations and deliver them with confidence and authority.
• Build rapport, manage conflicts, and communicate professionally with stakeholders.
• Employ active listening techniques to understand complex information and navigate sensitive situations.
• Navigate administrative tasks and ethical dilemmas in compliance with UK legislation.
• Plan and schedule tasks and projects efficiently while managing priorities and deadlines.
• Resolve conflicts and negotiate agreements diplomatically and effectively.
• Uphold ethical standards and professionalism in various business settings.